About Preferred Rate | Altamonte Springs Florida

Let’s get to know each other

Your mortgage is personal, and we understand that.
We figure it‘s time you got to know us a little bit, too.

Our Story

Our core team has been together since 2012. Our operations team offers a level of speed and efficiency achievable only through the combination of people who know and respect each other very well.
We started like a lot of great ventures — an experienced team with stunning talent, full commitment, drive and passion, and a mission to serve our customers with integrity.

We have been in the industry long enough to have lived through the mortgage meltdown, and we understand first-hand how quickly things can change.

We learned what it takes to stay focused on the right mission, to serve our customers beyond expectation, to work together tirelessly, to improve our systems and keep pushing for innovation.

We’re here to stay, and our commitment is stronger than ever.

Meet the team
Meet the team

“We love showing up every day and helping real people through one of the biggest financial decisions many of us will ever make.”

We love working hard to deliver on our mission, putting together competitive mortgages that close fast!

It really is that simple.

Customer Service is our top priority in every division.

The truth is, we know that staying focused on a clear mission empowers all of us to perform at our very best: excellent, innovative, creative, supportive, and collaborative. We grow better together, working in a place that delivers exceptional service and outright job satisfaction.

Trust is our platform and mutual accountability is how we get things done. We believe in helping each other deliver the ultimate customer experience for every borrower, which means taking care of the people on our left and right, day in and day out.

This is leadership at its best.

Customer Service 1
Customer Service 2

We hire the best talent in the industry and we’re committed to investing in our team for the long-run.

Training, coaching, and industry innovations are front-runners at Preferred Rate, alongside technological advances to keep us ahead of the competition.

All of this comes down to one thing: making sure you have the best mortgage possible for you and your family. This is what matters and this is what we do best.

Join our team

equal housing opportunityNMLS CONSUMER ACCESS LINK: NMLS #1850

© 2023 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity.

Not available in New York. Licensed as Preferred Rate in AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, OK, OR, TN, TX, VA, WA, and WI. Preferred Rate operates under American Pacific Mortgage in NV. AZ BK 1014819. CA #01215943. Regulated by the Colorado Division of Real Estate. Georgia Residential Mortgage Licensee. NV MB 164. Licensed under the Oregon Consumer Finance Act. OK MLO13426.

Licensed by the Illinois Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304 | James R. Thompson Center | IDPR – 555 West Monroe Street, 5th Floor Chicago, IL 60661 | (888) 473-4858

Licensed by the Dept of Financial Protection and Innovation under the CRMLA.

The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department." (Source: P.A. 101-657, eff. 3-23-21.)

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV