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Marissa and her staff were absolutely wonderful to work with from start to finish! They made the entire mortagae process easy and stress-free. Everyone was incredibly knowledgeable, kind, and genuinely cared about helping is every step of the way. I would highly recommend Marissa and her team to all of my family and friends. They treated us like more than just clients- they made us feel like family and they have truly became our friends. We are so grateful for their hard work, support, and dedication. Thank you for making such an important milestone a wonderful experience!!

Marissa & Margo did a fantastic job with our loan. They were very informative, responsive and fun to work with.

Very helpful and stayed in contact with us throughout our home purchase.

Marissa and Margo were absolutely phenomenal during the entire home buying process. They made the whole process easy and answered questions we had very quickly. Everyone we talked to in the office is professional and personable.

Communication is key to success. Every time I needed something they were quick to assist. I always received a response back quickly.

Marissa, Ashley and Brandi done an amazing job from start to finish!! They truly made the process easy and answered every question we had! Would definitely recommend to everyone when buying a home!! These ladies have become more like family!

Marissa and Margo are the absolute best in East Tennessee. Thank you so much, you guys are so wonderful and made the process so special for my family. Again thank you so much.

From the first conversation I had with Marissa, where she scoped out the challenges I was facing, the goals I wanted to achieve, and my current ideas - to navigating the options available. She presented the clearest path forward, and helped me understand how to realize the objectives. Their team was amazingly helpful every step of the way through the process, and I'm grateful for the personal attention at every juncture. I couldn't recommend them more than this. Thanks again to Marissa and team!!

I wholeheartedly recommend working with Marissa and the Preferred Mortgage team. My realtor connected me with Marissa, and I am so incredibly grateful she did. From the start, Marissa was responsive, knowledgeable, and committed to helping me understand every step of the process. She took the time to walk me through all my options and to ensure I felt confident in my decision. She, too, kept me focused on the fact that I wasn’t just securing a loan; I was trying to buy my dream home. As closing approached and unexpected challenges made timelines tight, Marissa and the team (especially Ashley) remained focused on finding solutions and keeping everything moving forward. When it mattered most, Marissa and Ashley went above and beyond to get us to the closing table on time and without issue. Thanks to their hard work, I was able to purchase my first home—my dream home.

Absolutely amazing. I felt supported through the entire process and couldn’t not have done this without Marissa and Ashley’s help. From initial pre-qualification to getting the loan funded, everything was consistently communicated and I felt like we were getting personalized attention and support through every step.

Very knowledgeable and easy to work with. She helped me get my VA loan and worked with me to get alk documents submitted for an early closing.

Marissa and Margo made the process quick and simple. Friendly and courteous in every way. I would definitely recommend them. Thank you Patricia H.

Always on top of things, we loved Amy!

Marissa and her colleagues are very efficient, helpful, and accommodating. They clearly know the ins and outs of this complicated business. They are also very quick to respond when you need them.

Thank you for all your hard work. My wife and I appreciate you so much. You made this process so easy, we were lucky to have you.

Thank you for all you did for us. I would recommend using Marissa, she made a long ordeal (not her fault) pleasant. Thanks again!.

Margo was great to work with! The process was efficient, thorough and smooth. Margo made buying our new home a breeze. Great company and great people!

Everyone was great. They made it so easy to close on my 1st house!

They were very pleasant to work with on top of it at all times. Good on returning your calls. Very sweet care loving people I recommend highly!

I feel that it went great you ladies are very knowledgeable and very professional at what you do which is to help people that may not be able to purchase a home if not for you ladies thank you and your entire office staff .

Everyone did such a fantastic job every step along the way very happy with the choice I made to go with this team awesome work ladies THANK YOU!

Thank you for helping us in our purchase of our new home. You always answered any questions Kenny called and ask you. We appreciate you!

Super easy to work with.Answered all my questions in a timely manner.Simple process

You were always there for me to assist me in my first home buying experience thank you very much for all your help .

Made the experience of buying our home as smooth as it could be.

They were wonderful to work with a pleasure. And made a stressful situation of moving easier. And kept us up to date on everything all the time. Would highly recommend them.

Marissa and the whole Team were great to work with! We closed on our first home with their guidance every step of the way!

This is our second time acquiring a mortgage through Marissa and Margo. We came back to them because our experience the first time was stellar! They did not disappoint the second time around. If you want an efficient, uncomplicated, and smooth mortgage process, you want Marissa and Margo. Their team provides exceptional customer service, excellent communication and they are all super pleasant to work with! They will make sure you get the best possible interest rate and give reliable advice about lock-in timing. I recommend them without reservation. 5 star experience! And that’s really hard to find nowadays!

This was a fantastic process. Being a first time homebuyer, I couldn’t be more happy with Margo and Marissa. They were straightforward and concise in explaining the process. I will definitely be recommending them to friends and family! Thank you guys!

Great team. They worked hard to get my deal done as quickly as possible.

5th home purchase for us… By far the most enjoyable experience. Professional,driven but courteous… Made things very easy and clear to complete. As well as Morrisa and Margo, I must also include Ashley who made things even easier and simpler for myself. Thank you Very Much for getting us into this new home in record time. Kirk Stoothoff

Marissa is very attentative, knows her stuff and keeps her promises. We did everything remotely and the office manager Ashley was right on top of things. Everything went smooth and on time! Thank you

Great work guys

Stayed on top of emails and kept great communication throughout the entire process

Amazing and super sweet and kind