Preferred Rate | Napa California Reviews

Working with Preferred Rate | Napa California means we've got your back

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"The whole process was absolutely painless."

"Very knowledgeable, reliable, and fast!"

"Easy, fast and painless - once again!"

"Easiest process ever! They are the best!!"

“Great follow-up and amazing loan”

Jayne has been my brother's (who is a Real Estate Broker) go to for his client's mortgage needs for years. She has helped many home buyers during that time. When my best friend went to purchase a short sale home, she went with Jayne. The short sale was complex and took a lot longer to complete, but Jayne helped her through it all. Due to a change in marriage and wanting to live close to my kids and work in the SF Bay Area, I was forced into taking on a risky home acquisition through an auction. With all the challenges and looming deadline Jayne was able to help me cross the finish line on the final day. I would highly recommend Jayne for your mortgage ... Read More

Benjamin B

Sep 21, 2022

Jayne has been my brother's (who is a Real Estate Broker) go to for his client's mortgage needs for years. She has helped many home buyers during that time. When my best friend went to purchase a short sale home, she went with Jayne. The short sale was complex and took a lot longer to complete, but Jayne helped her through it all. Due to a change in marriage and wanting to live close to my kids and work in the SF Bay Area, I was forced into taking on a risky home acquisition through an auction. With all the challenges and looming deadline Jayne was able to help me cross the finish line on the final day. I would highly recommend Jayne for your mortgage ... Read More

BenBaez

Sep 21, 2022

A close friend referred me to Laura and I couldn't be happier with my experience. As a first time home buyer, I really appreciated her guiding me through the overwhelming world of mortgage loans...because going in, I knew next to nothing! Laura was endlessly patient and once I found my home, she kept me in the loop at every turn. There were a few hiccups during the underwriting process (which had absolutely nothing to do with Laura and her fantastic team), but Laura really fought for me every step of the way. I felt so comfortable knowing that she was looking out for me and my best interests. Highly ... Read More

Lauren S

Aug 31, 2022

LIsa was amazing and knew everything inside and out and did an amazing job throughout the entire home buying experience. I would definitely recommend her to anyone needing financing to purchase a home. Thanks again Lisa you were ... Read More

Boostmode84 G

Aug 18, 2022

Made it easy

Sigifredo C

Jul 15, 2022

Jayne and her staff made the loan process seamless. They were transparent throughout, so they were no surprises at the end. Their team is professional and precise! I would highly recommend using Preferred Rate for any of your loan/lender needs. You wont be ... Read More

Casey B

Jul 13, 2022

Jayne helped my wife and I purchase our first home and she worked hard to get us the best rate. She was very professional and kept us informed during the whole process. She is very helpful and kind and was always checking in to make sure we felt comfortable with every aspect of the loan ... Read More

South O S

May 07, 2022

Great attention to detail and awesome communication!

Kanesha H

Apr 19, 2022

Laura is fantastic. She has walked my husband and I through all of the paperwork and nitty gritty details that go into buying a home. We trust her advice and opinion and know she has our best interest at heart… hard to say for some lenders! We will work with Laura in the future and highly recommend ... Read More

Hayley H

Apr 17, 2022

I totally recommend Jorge Ramirez for your home loans needs.He has help me buy two houses and a refinance always ontop of everything.If I had a question or consern about something I always feel free to call him always good costumer service.I always feel confident with him getting me the right type of home loan and the best ... Read More

Daniel A

Apr 15, 2022

Laura was absolutely amazing to work with. My wife and I tried to buy a home last year, but it didn't end up working out. Not only did she help give honest advice originally, but stuck with us for the entire year as we continued to rent and house hunt. Being a first-time home buyers she helped us understand the process and walked us through everything so we felt comfortable in purchasing. Honestly, we couldn't imagine a better experience, and my wife and I will only work with Laura for any future mortgage ... Read More

Pierce M

Apr 15, 2022

Martin and Robi were amazing. They made our refinance experience so smooth and easy. If we ever had any questions, they were very quick to get back to us. We will definitely come back to them with any future refinance or home purchases. Thank you guys so ... Read More

Veronica M

Mar 24, 2022

Laura was amazing! As nervous, excited and antsy first time homebuyers with a private sale (no agent!) we had a lot of questions and were very eager throughout the whole process. Laura kept us in the loop the entire time, helped us understand what to expect next and had no problem answering our questions and even helping settle our worries after hours. She was very thorough and her entire team was on top of their game. She made it all so ... Read More

Emily

Mar 13, 2022

My experience as a first time home buyer was amazing. Robi made it a stress free experience and kept us updated on the process every step of the way. She would let us know if there was anything else we needed and had great communication skills. I appreciate the service and would definitely recommend for future home ... Read More

silvia c

Feb 28, 2022

She knows her stuff. Trustworthy and patient.

Jill C

Feb 24, 2022

Lisa has assisted me with multiple home loans and she consistently goes above and beyond to provide top quality service.

Kacy C

Feb 22, 2022

Lisa is the best. she has worked on 2 loans for me now. She is amazing.

Scott B

Feb 16, 2022

Martin and his team did an amazing job helping me with my Refi. His contact with Diana McInnis at Old Republic Title made everything go very smoothly.

Laura M

Feb 15, 2022

equal housing opportunityNMLS CONSUMER ACCESS LINK: NMLS #1850

© 2022 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity.

Licensed by the Dept. of Business Oversight under the CRMLA.

Licensed as Preferred Rate in AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, OR, TN, TX, VA, WA, and WI. Preferred Rate operates under American Pacific Mortgage in NV. AZ Corp BK 1014819. CA DRE #01215943. Regulated by the Colorado Division of Real Estate. Georgia Residential Mortgage Licensee. NV MB 2941/164. Licensed under the Oregon Consumer Finance Act.

Licensed by the Illinois Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304 | James R. Thompson Center | IDPR – Residential Mortgage Banking | 100 West Randolph St, 9th Floor | Chicago, Illinois 60601 | (844)768-1713

Licensed by the Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304

The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department." (Source: P.A. 101-657, eff. 3-23-21.)

Licensed by the Dept of Financial Protection and Innovation under the CRMLA.

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV