About Preferred Rate | Burr Ridge Illinois
Let’s get to know each other
Your mortgage is personal, and we understand that.
We figure it‘s time you got to know us a little bit, too.
Our Story
We have been in the industry long enough to have lived through the mortgage meltdown, and we understand first-hand how quickly things can change.
We learned what it takes to stay focused on the right mission, to serve our customers beyond expectation, to work together tirelessly, to improve our systems and keep pushing for innovation.
We’re here to stay, and our commitment is stronger than ever.
“We love showing up every day and helping real people through one of the biggest financial decisions many of us will ever make.”
We love working hard to deliver on our mission, putting together competitive mortgages that close fast!
It really is that simple.
Customer Service is our top priority in every division.
The truth is, we know that staying focused on a clear mission empowers all of us to perform at our very best: excellent, innovative, creative, supportive, and collaborative. We grow better together, working in a place that delivers exceptional service and outright job satisfaction.
Trust is our platform and mutual accountability is how we get things done. We believe in helping each other deliver the ultimate customer experience for every borrower, which means taking care of the people on our left and right, day in and day out.
This is leadership at its best.
We hire the best talent in the industry and we’re committed to investing in our team for the long-run.
Training, coaching, and industry innovations are front-runners at Preferred Rate, alongside technological advances to keep us ahead of the competition.
All of this comes down to one thing: making sure you have the best mortgage possible for you and your family. This is what matters and this is what we do best.
Roland was great to work with! His communication about loan status and updates was great. He was very helpful and patient with the whole process. I had a great experience with him.
Steve C
Roland and his team are incredible! He took care of any issues promptly, kept me in the loop as to what stage of the loan we were at and made it easy to submit needed documents. I would recommend him 100 times over!
Mara S
Roland was great! I would give him more than 5 stars if I could. Home buying can be such a stressful process especially when it comes to talking about the costs. Roland always made sure to keep in contact consistently & would call us to explain everything. Roland is the guy you want for your home buying ... Read More
Jessie F