Preferred Rate | Walnut Creek California Reviews

Working with Preferred Rate | Walnut Creek California means we've got your back

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312

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"The whole process was absolutely painless."

"Very knowledgeable, reliable, and fast!"

"Easy, fast and painless - once again!"

"Easiest process ever! They are the best!!"

“Great follow-up and amazing loan”

The team worked really hard to get the loan done. Responsive and professional.

Eveline M

May 21, 2022

Jose helped us from beginning to end, he is very knowledgeable in what he does. We are first time home buyers but he explain all the resources and things we need it to know as a first time home buyers. We are very happy with our new home purchase and very thankful for Jose’s help and his team. We extremely recommend Jose to help you buy your new ... Read More

Irene L M

May 20, 2022

Had a great experience. Highly recommend

Kathryn R

May 18, 2022

I highly recommend Alvaro! He helped me as a first time buyer and made the home buying process easy and explained everything and now I am a current homeowner thanks to him! Thank you again Alvaro!

Angelina G

May 17, 2022

Nicole was the best! As busy as she is when I had questions or didn’t understand something she took the time to talk , listen and explain. We always felt she had our best interest at heart.

Laura B

May 16, 2022

Very smooth process and great communication.

James B

May 16, 2022

Christine would be the go-to person you want – she knew her stuff, helpful, responsive, and beyond that she also suggested better options to navigate selling and buying a house with a non-contingent sale that I was not aware of. As a first time home buyer, she really guided us and answered all our questions. The whole process was easy and she kept informed us on every processes. Because of her, my husband and I got our first dream ... Read More

Elaiza C

May 13, 2022

Everything was fine.

Paulo M

May 13, 2022

We had a great experience working with Ken at Preferred Rate. He was extremely helpful and answered all of our questions. He was always easy to get in touch with if we needed anything. Everything was completed in a timely manner, which helped to make our new home purchase go very smooth. We would not hesitate to highly recommend Ken at Preferred Rate to any of our friends and ... Read More

Kristen N

May 11, 2022

They made purchasing a house very simple. Nicole is a rockstar.

Anthony Z

May 07, 2022

Jayne helped my wife and I purchase our first home and she worked hard to get us the best rate. She was very professional and kept us informed during the whole process. She is very helpful and kind and was always checking in to make sure we felt comfortable with every aspect of the loan ... Read More

South O S

May 07, 2022

Timely, easy to use, friendly, accurate information

Stanley J

May 07, 2022

Professional and great to work with.

ROBERT C

May 06, 2022

Out of all the stress and anxiety due to closing on a home. Tom was the light at the end of the tunnel. He is a great person and he cares about his clients needs and wants. He was the only thing that keep me sane and calm in the craziness of purchasing a home. Thanks for everything Tom ... Read More

Jose M

May 06, 2022

Roland was great to work with! His communication about loan status and updates was great. He was very helpful and patient with the whole process. I had a great experience with him.

Steve C

May 06, 2022

Alvaro was helpful in every step of our refinancing process. Answered every phone call, every txt, every question I had. Was clear and thorough with his instructions. I look forward to working with him in another project. I will definitely recommend to my family and ... Read More

Elvira O

May 06, 2022

Nicole was incredibly knowledgeable and dedicated to us throughout the whole process. She walked us through everything step by step and answered all our questions -- even though they were a lot. I'd recommend her to all my friends and family. Especially first time home buyers like we ... Read More

Samantha D

May 04, 2022

Very easy process.

John M

May 04, 2022

equal housing opportunityNMLS CONSUMER ACCESS LINK: NMLS #1850

© 2022 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity.

Licensed by the Dept. of Business Oversight under the CRMLA.

Licensed as Preferred Rate in AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, OR, TN, TX, VA, WA, and WI. Preferred Rate operates under American Pacific Mortgage in NV. AZ Corp BK 1014819. CA DRE #01215943. Regulated by the Colorado Division of Real Estate. Georgia Residential Mortgage Licensee. NV MB 2941/164. Licensed under the Oregon Consumer Finance Act.

Licensed by the Illinois Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304 | James R. Thompson Center | IDPR – Residential Mortgage Banking | 100 West Randolph St, 9th Floor | Chicago, Illinois 60601 | (844)768-1713

Licensed by the Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304

The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department." (Source: P.A. 101-657, eff. 3-23-21.)

Licensed by the Dept of Financial Protection and Innovation under the CRMLA.

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”