About Preferred Rate | Katy Texas
Let’s get to know each other
Your mortgage is personal, and we understand that.
We figure it‘s time you got to know us a little bit, too.
We have been in the industry long enough to have lived through the mortgage meltdown, and we understand first-hand how quickly things can change.
We learned what it takes to stay focused on the right mission, to serve our customers beyond expectation, to work together tirelessly, to improve our systems and keep pushing for innovation.
We’re here to stay, and our commitment is stronger than ever.
“We love showing up every day and helping real people through one of the biggest financial decisions many of us will ever make.”
We love working hard to deliver on our mission, putting together competitive mortgages that close fast!
It really is that simple.
Customer Service is our top priority in every division.
The truth is, we know that staying focused on a clear mission empowers all of us to perform at our very best: excellent, innovative, creative, supportive, and collaborative. We grow better together, working in a place that delivers exceptional service and outright job satisfaction.
Trust is our platform and mutual accountability is how we get things done. We believe in helping each other deliver the ultimate customer experience for every borrower, which means taking care of the people on our left and right, day in and day out.
This is leadership at its best.
We hire the best talent in the industry and we’re committed to investing in our team for the long-run.
Training, coaching, and industry innovations are front-runners at Preferred Rate, alongside technological advances to keep us ahead of the competition.
All of this comes down to one thing: making sure you have the best mortgage possible for you and your family. This is what matters and this is what we do best.
This was not my first time buying experience. Kevin and the team were outstanding. They are extremely knowledgeable, helpful, friendly, quick to respond and most of all patient. I would recommend them to anyone. A refreshing experience ... Read More
Jeff L was great with my loan and making me understand everything. Jeff made me feel at ease with the whole process. Thanks so much Preferred Rate and Jeff for going above and beyond for me.
Thank you, Jay, for making our experience the best we’ve had with a mortgage company. After having several bad experiences with mortgage companies, we were relieved to find Preferred Rate. Jay is very professional and knowledgeable, and he made the entire process quick and simple. We are forever grateful for all your help!! I wish I could give more than 5 stars. You exceeded our ... Read More