Preferred Rate | Mt. Juliet Tennessee Reviews

Working with Preferred Rate | Mt. Juliet Tennessee means we've got your back

5665

1984

4787

"The whole process was absolutely painless."

"Very knowledgeable, reliable, and fast!"

"Easy, fast and painless - once again!"

"Easiest process ever! They are the best!!"

“Great follow-up and amazing loan”

They worked wonders for me and my wife. Really go out of their way to help us and very friendly staff. Plus, we bought our house 4 years ago, and they are still constantly checking up on us and inviting us out to customer appreciation events. If I could give them more stars I ... Read More

Cody C

Apr 09, 2024

Very helpful and informative making sure I knew all my purchasing options. Excellent communication throughout my purchase. Highly recommend this team.

Shane H

Apr 05, 2024

Chris Haynes and his staff are skilled at the work they do with home mortgages and financing solutions that help you get the home you want. Their follow-up and follow-through are a great comfort in knowing they care about you the customer during the process that frequently makes us anxious and nervous. Years later, they are still there offering assistance so you know they are there to answer any question along the way! I would absolutely use them again and recommend anyone try ... Read More

Lisa H

Apr 03, 2024

I Love the way you all treated me.I keep sending folks to you all, because you are so kind and caring!

Tami H

Mar 29, 2024

This team of people are so helpful, so quick to respond and continue to bless us even after we used them.

Ciara C

Mar 26, 2024

I don’t know how else to say this, but Chris saved my financial future. His faith and generosity literally saved me from a drastic financial ruin. This is not an exaggeration at all. If not for him I would be homeless. He went out on a limb for me and I’m beyond grateful. When I think of Chris Haynes and his kindness it truly makes my heart full. He is a walking, breathing testimony to his faith. He and his team walked me through step by step this past year and now because of them I am secure in my financial situation. I have now been able to refinance my home and am able to make upgrades and renovations to my home that I’ve been hoping to do for years. Thank you specifically to Chris, Laura, and Odysee, for your guidance, professionalism and experience that have me in a secure place. I highly recommend Preferred Rate Mortgage. Professional, caring, experienced, will guide you and advise you to make the entire process as smooth as possible. You can’t go wrong with this ... Read More

Christine Thompson, A

Mar 19, 2024

Great service before, during, and well after the sale.

Chris F

Mar 19, 2024

Chris and his team went above and beyond from start to finish. This was our first home purchase, and they made it a seamless easy process. They called every week with an update which was very much appreciated. I can not recommend the team at Preferred Rate ... Read More

corban s

Mar 18, 2024

Some of the best people to work with. Everyone was very patient, helpful, and kind.

Cole P

Mar 15, 2024

Their back office staff makes the process simple. On the front end they let you know everything you need unlike some who pester you repeatedly for one thing at a time.

Kevin B

Mar 11, 2024

Preferred Rate Mortgage is an awesome place to do business. They are so Customer Service minded. They will take care of all your mortgage needs. Try them out. You will be very happy you did.

Todd A

Mar 08, 2024

I purchased my house several yrs ago with the help from Chris and his friendly staff. Thoughtout the yrs Chris has always kept in touch with emails and events going on it is a nice touch and one you don't see anymore on a personal level. Thank you Chris for all you and your staff ... Read More

Amy W

Mar 06, 2024

We had a great experience working with the Haynes team. Couldn't have been smoother! They're the best!

Brayden H

Mar 05, 2024

What a pleasant experience from start to finish. Chris and his whole crew were nothing but professional and understanding! In such a crazy market it was good to find a team that would work with us the way that Chris and his team did. If you’re looking for a lender to help you get into your dream home, you have found ... Read More

Sydnie M

Mar 03, 2024

I enjoyed the customer service that Preferred gave me in my process.

David M

Mar 01, 2024

Chris Haynes simplified our home purchase experience greatly and was very attentive to our questions and needs. Definitely recommend for first-time home buyers.

Matthew P

Feb 26, 2024

Preferred Rate was great to work with! Chris Haynes and everyone at the office were incredibly kind. They made the process easy to understand for a first-time buyer. Highly recommend working with Preferred Rate for all your mortgage ... Read More

Morgan B

Feb 26, 2024

Clint Haynes and his team are wonderful to work with. They take awesome care of their clients and truly care. I highly recommend Clint!

Dana C

Feb 24, 2024

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equal housing opportunityNMLS CONSUMER ACCESS LINK: NMLS #1850

© 2025 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity. www.apmortgage.com

Refinancing may result in finance charges that may be higher over the life of the loan. Consult with your loan advisor for details.

This site is not authorized by the New York State Department of Financial Services.  No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

Licensed as Preferred Rate in AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, OK, OR, TN, TX, VA, WA, and WI. Preferred Rate operates under American Pacific Mortgage in NV. AZ BK 0906702. CA #01215943. Regulated by the Colorado Division of Real Estate. Georgia Residential Mortgage Licensee. NV MB 164. Licensed under the Oregon Consumer Finance Act. OK MLO13426.

Licensed by the Illinois Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304 | James R. Thompson Center | IDPR – 555 West Monroe Street, 5th Floor Chicago, IL 60661 | (888) 473-4858

Licensed by the Dept of Financial Protection and Innovation under the CRMLA.

The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department." (Source: P.A. 101-657, eff. 3-23-21.)

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV