About Preferred Rate | Grayslake Illinois
Let’s get to know each other
Your mortgage is personal, and we understand that.
We figure it‘s time you got to know us a little bit, too.
Our Story
We have been in the industry long enough to have lived through the mortgage meltdown, and we understand first-hand how quickly things can change.
We learned what it takes to stay focused on the right mission, to serve our customers beyond expectation, to work together tirelessly, to improve our systems and keep pushing for innovation.
We’re here to stay, and our commitment is stronger than ever.
“We love showing up every day and helping real people through one of the biggest financial decisions many of us will ever make.”
We love working hard to deliver on our mission, putting together competitive mortgages that close fast!
It really is that simple.
Customer Service is our top priority in every division.
The truth is, we know that staying focused on a clear mission empowers all of us to perform at our very best: excellent, innovative, creative, supportive, and collaborative. We grow better together, working in a place that delivers exceptional service and outright job satisfaction.
Trust is our platform and mutual accountability is how we get things done. We believe in helping each other deliver the ultimate customer experience for every borrower, which means taking care of the people on our left and right, day in and day out.
This is leadership at its best.
We hire the best talent in the industry and we’re committed to investing in our team for the long-run.
Training, coaching, and industry innovations are front-runners at Preferred Rate, alongside technological advances to keep us ahead of the competition.
All of this comes down to one thing: making sure you have the best mortgage possible for you and your family. This is what matters and this is what we do best.
Bryan is a rockstar! He handles every detail and is super responsive. His knowledge and experience allows him to roll with changes smoothly. Having someone like Bryan in your corner when you're buying a house gives peace and confidence to the whole ... Read More
Sean K
Great mortgage company with very helpful and trustworthy staff. Wouldn't go anywhere else!
Joe S
Mr. Schmidt was such an amazing person to work with. He helped me understand things about my credit scores that I never have known. He was very professional, patient and kind. Now that he put me in the right direction I am on the road of purchasing my first home in the near ... Read More
yolanda h
