About Preferred Rate | Grayslake Illinois
Let’s get to know each other
Your mortgage is personal, and we understand that.
We figure it‘s time you got to know us a little bit, too.
Our Story
We have been in the industry long enough to have lived through the mortgage meltdown, and we understand first-hand how quickly things can change.
We learned what it takes to stay focused on the right mission, to serve our customers beyond expectation, to work together tirelessly, to improve our systems and keep pushing for innovation.
We’re here to stay, and our commitment is stronger than ever.
“We love showing up every day and helping real people through one of the biggest financial decisions many of us will ever make.”
We love working hard to deliver on our mission, putting together competitive mortgages that close fast!
It really is that simple.
Customer Service is our top priority in every division.
The truth is, we know that staying focused on a clear mission empowers all of us to perform at our very best: excellent, innovative, creative, supportive, and collaborative. We grow better together, working in a place that delivers exceptional service and outright job satisfaction.
Trust is our platform and mutual accountability is how we get things done. We believe in helping each other deliver the ultimate customer experience for every borrower, which means taking care of the people on our left and right, day in and day out.
This is leadership at its best.
We hire the best talent in the industry and we’re committed to investing in our team for the long-run.
Training, coaching, and industry innovations are front-runners at Preferred Rate, alongside technological advances to keep us ahead of the competition.
All of this comes down to one thing: making sure you have the best mortgage possible for you and your family. This is what matters and this is what we do best.
I spoke with Mr. Schmidt regardinig the possibility of purchasing a house. He showed a sliding of information which allowed me to understand the process in what it takes to buy a home. As this is my first time inquiring to purchase Mr. Schmidt showed the beginning to the end in order to succeed in obtaining a home, which I was quite impressed and if you listen to him and gather all the documents together that's required, you too can be a owner as I am now. Thank you, Bryant Schmidt and the staff of CrossCountry ... Read More
Debra G
Bryan and his team were excellent very helpful They make you feel very important Bryan was also excellent in explaining how everything works gives you a better idea of everything your gana go true the process off getting a home thanks to you and your ... Read More
jesus o
Bryan and his team did a great job of explaining all of our options to purchase a home. We certainly know more! Smooth process for submitting the documents needed and constant communication.
L S
