Branch Manager

Chris Haynes

Branch Manager NMLS# 170397 Licensed in AL, FL, GA, IL, KY, MS,, MO, OH, SC, TN, TX, WA

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(615) 945-3994 [email protected]

2055 N Mount Juliet Road, Suite 100
Mt. Juliet, TN 37122
Branch License #2118991

About Chris Haynes

Your mortgage is personal, and I understand that.

Chris is a man who puts his trust in God and strives to live a life of faith that helps others increase in their own faith. He is a Christian, husband, and father of 3 boys. Chris loves helping clients win in the real-world game of Monopoly by buying and owning real estate. He believes that real estate is the single best tool most people have available to help them build wealth.

Born in Logan County Kentucky, Chris now calls Wilson County Tennessee home with his wife, Melissa and their three boys, Brayden, Jackson and Jordan. He loves deer hunting and fishing with his boys and being an active part of his church family at Mt. Juliet Church of Christ, where he serves as a deacon.

Chris feels very blessed to have started his mortgage lending career in 2004, straight out of college. He opened his own branch, with his brother Clint, in 2008. His branch has been in Mt. Juliet, Tennessee since 2010, and serves all of Tennessee as well as 48 other states in the US! In 2021, Chris and his team joined Preferred Rate which gives him the ability to offer his clients the best financial products available today, as well as faster service and closing times. He believes that the best way to build a business is by taking great care of each individual person and creating experiences that matter. He believes in not just helping someone get a mortgage but coaching them on how that mortgage fits into their overall financial picture and can help build long term wealth for their family.

Since 2008, the branch has successfully grown to more than forty-five employees and serves hundreds of clients each year. And yes, Chris still holds the record at his alma mater, Freed Hardeman University, for the most made three-pointers (10) in a single basketball game – just in case you wondered.

One of Chris’ favorite Bible Verses – Proverbs 3:5-6 – “Trust in the Lord with all your heart, and do not lean on your own understanding. In all your ways acknowledge him and he will make straight your paths”.

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Chris Hayes and Family

We keep the mortgage process easy

Buying a new home can feel like everything at once: Exciting, overwhelming, stressful, and even emotionally taxing.

Whether this is your first home, your next home, or you’re thinking about refinancing, we’re ready to walk with you every step of the way.

  • Step 1 Connect with a Loan Expert

  • Step 2 Get Pre-Approved

  • Step 3 Make Offers

  • Step 4 Lock in your Preferred Rate

  • Step 5 Move in to your new home

  • Step 1 Connect with a Loan Expert

  • Step 2 Lock in your Preferred Rate

  • Step 3 Get your new loan approved!

Chris’ Team

staci russell

Staci Russell

Front End Manager

2055 N. Mount Juliet Rd Ste 100
Mt. Juliet, Tennessee 37122
Branch License #2118991

brandy conley

Brandy Conley

Business Dev Manager

2055 N. Mount Juliet Rd Ste 100
Mt. Juliet, Tennessee 37122
Branch License Number 2118991

Odysee Headshot Cropped (1)

Odysee Chaponot

Loan Processor

2055 N. Mount Juliet Rd Ste 100
Mt. Juliet, Tennessee 37122
Branch License Number 2118991

Susan Marrs Headshot

Susan Marrs

Pre-Approval Manager

2055 N. Mount Juliet Rd Ste 100
Mt. Juliet, Tennessee 37122
Branch License #2118991

Heather Hegel Headshot Cropped (1)

Heather Hegle

Pre-Approval Manager

2055 N. Mount Juliet Rd Ste 100
Mt. Juliet, Tennessee 37122
Branch License #2118991

Buying a new home can feel like everything at once: Exciting, overwhelming, stressful, and even emotionally taxing.

Home Loans

  • Fixed-rate Mortgages
  • Adjustable-rate Mortgages
  • Interest-only Loans
  • Jumbo Loans
  • FHA
  • VA Loans
  • USDA Loans
  • Reverse Mortgages

Speciality Products

  • Keys On Time Program
  • Secure Lock Program
  • Jumbo Investor Loan Programs
  • Peak Loan Program
  • High Balance Solutions
  • Jumbo Solutions
  • Home Ready
  • Home Possible Advantage
  • STaR Program for First-Responders
  • Doctor Program for Medical Professionals
  • Manufactured Housing Loans

See what Chris's clients have to say

Ashton Y

Chris and his team are awesome!

Jan 29, 2026

Alvarae R

It was a pleasure to work with Preferred Rate. Rachel and Melissa were so kind and patient and supportive with me. If I had to do all over again I wouldn’t change working with Preferred Rate!!! Thank you for making what I thought was impossible possible ... Read More

Jan 23, 2026

Alvarae “God First” R

My experience with Preferred Rate was one I will never forget. Rachel Mays made this process so enjoyable and informative she’s the best at making dreams come true. Melissa Dalberg was very patient and good at what she does. Clint has a great team. I will be telling all my friends and family that are in the market for buying a home to call Preferred Rate!!! Thank you to all of you for taking what I thought was an impossible situation and making it possible. ... Read More

Jan 22, 2026

Donna L

Closed on our house recently and Chris and team were amazing! Everything went smooth and better than expected! Very easy to work with, great communication and informative 😊 Would highly recommend Chris and his team!! Thank you for all you guys did! The Hawkins 😊   ... Read More

Jan 17, 2026

Madeline F

I enjoyed working with Chris Haynes and his team. They were very informative, knowledgeable, and personable. They made my loan process a breeze.

Jan 01, 2026

Blake B

Chris and his team always make it easy for us. They go above and beyond throughout the whole process and do regular updates and check ins to see if we have any questions. By far some of the best customer service and professionalism that is out there when it comes to lending. A step above the rest!  ... Read More

Dec 26, 2025

Lela D

Chris Haynes and associates handles every facet with experience and professionalism. It is obvious they go the extra mile to take care of the client and have done that for us. We highly recommend at least taking .a look before going elsewhere. ... Read More

Dec 25, 2025

Dimples H

This is my 2 nd time refinancing our home and Chris is awesome and his whole crew Thanks for always taking care of us

Dec 18, 2025

Garrett B

Very good communication and an incredibly easy process! Would use them again in the future!

Dec 12, 2025

© 2026 American Pacific Mortgage Corporation. For informational purposes only. No guarantee of accuracy is expressed or implied. Programs shown may not include all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions may apply. Equal Housing Opportunity. www.apmortgage.com

Refinancing may result in finance charges that may be higher over the life of the loan. Consult with your loan advisor for details.

This site is not authorized by the New York State Department of Financial Services.  No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

Licensed as Preferred Rate in AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, OK, OR, TN, TX, VA, WA, and WI. Preferred Rate operates under American Pacific Mortgage in NV. AZ BK 0906702. CA #01215943. Regulated by the Colorado Division of Real Estate. Georgia Residential Mortgage Licensee. NV MB 164. Licensed under the Oregon Consumer Finance Act. OK MLO13426.

Licensed by the Illinois Department of Financial & Professional Regulation, Residential Mortgage License # MB.6761304 | James R. Thompson Center | IDPR – 555 West Monroe Street, 5th Floor Chicago, IL 60661 | (888) 473-4858

Licensed by the Dept of Financial Protection and Innovation under the CRMLA.

The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department." (Source: P.A. 101-657, eff. 3-23-21.)

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV